Who we are
Our website address is: https://boffobliss.ca. We are Boffo-Bliss Foods Inc., operating out of Hamilton, Ontario, Canada. You can reach us regarding any privacy concerns at admin@boffobliss.ca
E-commerce & Purchasing
When you purchase our products, we collect your name, billing address, shipping address, email address, and phone number in order to process and fulfill your order. Your payment information (such as credit card details) is processed securely by our third-party payment providers. We do not store or have direct access to your full credit card numbers on our servers.
Contact Forms
When you reach out to us via our website contact form, we collect the name, email address, and message you provide. We use this information solely for customer service purposes to respond to your inquiry. We do not use information submitted through the contact form for marketing purposes unless you explicitly opt-in.
Cookies & Analytics
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We also use third-party analytics tools, such as Google Analytics, which use cookies to track anonymous user interactions on our website. This helps us understand how visitors browse our site so we can continuously improve your shopping experience.
Embedded content from other websites
Articles or pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We share your data with third-party service providers necessary to operate our business and fulfill your orders. This includes secure payment gateways to process transactions, shipping providers to deliver your products, and analytics platforms to help us understand website traffic. We do not sell your personal data to third parties. If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. E-commerce order records are retained for administrative, legal, and tax purposes.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.